​I have had the opportunity to talk with managers of various restaurants and people close to them. I am worried. Where exactly is the cause? Is it the lack of awareness of the staff?

In fact, it is often due to the lack of managerial skills. "Have a spirit of service," "do it properly," and "do it politely." These words have no meaning. This is because they don't know what "service spirit" and "property and politeness" mean. Therefore, it is important for managers themselves to have specific words. In other words, the root cause is that managers do not have that word.

Business owners often think differently. But first, look for the word about the most important issue, service, or technology at hand.

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​ Of course I can help.

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inquiry:verygood-company@parknet.ne.jp